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Why Choose IMS

Get it done right the first time with IMS Heating & Air. We love bringing the communities of Northern Colorado all the benefits of our Carrier Factory Authorized Dealer business, including outstanding products, exceptional guarantees, flexible financing options, and well-trained technicians.

Customer service isn’t just a gimmick, it’s our business model.

We are one of very few locally owned and operated heating and air conditioning companies in Colorado to be a Carrier Factory Authorized Dealer. While this may just sound like industry jargon, it is actually a really big deal. It means not only do we supply the best services and products in the industry, but that you can rest easy knowing that each time we come to your home, you are getting service from the best in the business. In order to be factory authorized, IMS Heating & Air must:

  • Perform to rigorous national standards

  • Participate in extensive factory training on technical aspects of equipment, installation, maintenance, and repair

  • Graduate from Carrier University

Using IMS isn’t like hiring someone from your local hardware store or handyman service; you’re hiring an expert who is there to ensure that your new system is installed properly and that your home is protected. Our technicians will never make your home feel like a construction zone. We will be prompt, unobtrusive, and in and out before you can say “gas furnace.”

100% Complete Satisfaction

At IMS Heating & Air, we will accept both personal as well as company responsibility of your 100% complete satisfaction with the operation of the heating and air equipment that we provide and you pay for.  If you aren’t satisfied with the operation of the equipment we install, we’ll promptly correct the problem for you.

After we’ve exhausted all efforts to address the problem, and if the equipment is still not operating to the manufacturer’s standards, and the manufacturer’s representative has verified a failure and that no other alternative is available, during the first full year after equipment installation, upon your written request, we will remove the system and refund in full your money. This guarantee applies only to complete Home Comfort Systems (furnace, evaporator coil and condenser), installed on the same date and does not apply to any partial system.

Apples To Apples Guarantee

Anyone can make something cheaper by cutting corners and pricing for less. So it’s important what is and is not included in any heating and cooling system you choose for your home. IMS Heating & Air, Inc. promises you cannot find a licensed contractor with the same credentials for less. We will meet or beat the competitive bid with verification of the competitor’s valid proposal.


Metal of Honor

21x Award Winner

President's Awards

8x Award Winner

Xcel Energy Top Gun Air Conditioners

Years 2020, 2019, 2018, 2017 & 2016

Xcel Energy Top Gun Ductless

Years 2020, 2019, 2018 & 2016

Market Share Air Conditioners

Years 2019, 2017, 2016 & 2015

Angies list Super Service Award

Years 2018, 2017, 2016 & 2015

VOC Award

Year 2018