Why Choose IMS

We make perfectionists blush.

Get it done right the first time with IMS Heating and Air. Customer service isn’t just a gimmick, it’s our business model. We love bringing the communities of Colorado all the benefits of our Carrier Factory Authorized Dealer business, including outstanding products, exceptional guarantees, flexible financing options, and well-trained technicians.

We are one of very few heating and air conditioning companies in Colorado to be a Carrier Factory Authorized Dealer. While this may just sound like industry jargon, it is actually a really big deal. It means not only do we supply the best services and products in the industry, but that you can rest easy knowing that each time we come to your home, you are getting service from the best in the business. In order to be factory authorized, IMS Heating and Air must:

  • Perform to rigorous national standards
  • Participate in extensive factory training on technical aspects of equipment, installation, maintenance, and repair
  • Graduate from Carrier University

Using IMS isn’t like hiring someone from your local hardware store or handyman service; you’re hiring an expert who is there to ensure that your new system is installed properly and that your home is protected. Our technicians will never make your home feel like a construction zone. We will be prompt, unobtrusive, and in and out before you can say “gas furnace.”

100% Complete Satisfaction

At IMS Heating & Air, we will accept both personal as well as company responsibility of your 100%, complete satisfaction with the operation of the heating and air equipment that we provide and you pay for.  If you aren’t satisfied with the operation of the equipment we install, we’ll promptly correct the problem for you.

After we’ve exhausted all efforts to address the problem, and if the equipment is still not operating to the manufacturer’s standards, and the manufacturer’s representative has verified a failure and that no other alternative is available, during the first full year after equipment installation, upon your written request, we will remove the system and refund in full your money.  This guarantee applies only to complete Home Comfort Systems (furnace, evaporator coil and condenser), installed on the same date and does not apply to any partial system.

Community Involvement

Giving to your community shouldn’t be a once-a-year thing. It should be a reoccurring ideal to consistently improve our community. For this reason, IMS contributes to the well being of the Front Range through a variety of events, corporate sponsorships and time and talent donations. Our year-round contributions strive to stomp out breast cancer, provide affordable housing to those in need, bringing the healing power of horses to disabled individuals and many outstanding organizations.

Apples To Apples Guarantee

Anyone can make something cheaper by cutting corners and pricing for less. So it’s important what is and is not included in any heating and cooling system you choose for your home. IMS Heating & Air, Inc. promises you cannot find a licensed contractor with drug-free employees to provide you with a comparable installation and with all written company warranties for less with the same credentials. We will meet or beat the competitive bid with verification of the competitor’s valid proposal.

ACTUAL GOOGLE REVIEWS

  • review rating 5  IMS did a fantastic job! They were polite and friendly. They also cleaned up after themselves very nicely. AND they finished the job almost a whole earlier than estimated! Highly recommend giving them a call. Also, we contracted with them directly, not through Home Depot.

    thumb Linda Sidwell
    3/29/2018

    review rating 5  During the initial visit Daniel (i think) was very kind, patient and knowledgable. I had four visits after that. Each visit each tech was kind and listened to my concerns or requests. All visits were for different reasons. They did everything i asked and i am so happy that i went with them. I will continue to go to them and i will refer them to anyone who listen.

    thumb Marisol Dominguez
    6/28/2018

    review rating 5  I was very pleased with IMS. From the electrician to installation guys, very professional, polite, knowledgeable! I would recommend them if you are looking for HVAC work. Great job guys!!!

    thumb Michelle Lockman
    9/26/2018
  • review rating 5  Andy and Mitch were great. They were fast, efficient and professional. Our overall experience with the IMS team was really good.

    thumb William Brown
    9/28/2018

    review rating 5  I highly recommend IMS. The office and installation staff are great. Great overall experience, great communication. Thank you.

    thumb Katrina Brandt
    8/19/2018

    review rating 5  IMS Heating & Air did an excellent job replacing my furnace, evaporator coil and compressor unit. They were courteous, clean and got the job done. I will be using them again for any other HVAC needs.

    thumb Ryan Pacini
    8/23/2018
  • review rating 5  Thanks for the AC!!! Working graves and sleeping during the day is bad enough without AC. You guys were great, arrived on time and the installer was professional. Thanks again!

    thumb Chad Nicaise
    6/27/2018

    review rating 5  I highly recommend IMS. The office and installation staff are great. Great overall experience, great communication. Thank you.

    thumb Katrina Brandt
    8/19/2018

    review rating 5  IMS Heating & Air did an excellent job replacing my furnace, evaporator coil and compressor unit. They were courteous, clean and got the job done. I will be using them again for any other HVAC needs.

    thumb Ryan Pacini
    8/23/2018

TOP TIER AWARD WINNING CONTRACTOR

Scroll to top
Skip to content