Some plumbing situations can’t wait until morning. When you’re dealing with a burst pipe, a major leak, or a freeze emergency in the middle of a Berthoud winter night, you need a plumber who answers the phone and shows up ready to work. IMS Heating & Air offers 24/7 emergency plumbing service throughout Northern Colorado, because plumbing emergencies don’t keep business hours, and neither do we.
What Qualifies as a Plumbing Emergency?
If you’re not sure whether your situation requires an emergency call, here’s a simple guideline: if water is actively damaging your home, if you’ve lost water entirely, or if the problem is getting worse by the minute, it’s an emergency. Common situations we respond to include:
- Burst pipes. A burst pipe can release dozens of gallons of water per hour. Shut off your main and call immediately.
- Major leaks. Significant leaks at joints, fixtures, or supply lines that can’t be stopped by shutting off a local valve.
- Sewage backup. A sewage backup is a health hazard that needs immediate attention.
- Complete loss of water. If you’ve suddenly lost water to the whole house, there may be a main line issue or freeze affecting your supply.
- Frozen pipes. A frozen pipe hasn’t necessarily burst yet, but it may if not addressed. Don’t wait.









