Buying a new furnace is a significant investment. At IMS, we understand what may be holding you back—putting down hundreds
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There’s no way I would use any other HVAC company in the area after my experiences with IMS Heating & Air. All of their staff are super friendly, and their customer service is top-notch. I was experiencing multiple problems with a heating unit and IMS was able to provide same-day and next day appointments to send one of their helpful technicians out to address the issues.
I received follow up calls and even heard from the owner ensuring that my purchased equipment was correctly functioning. Wish everyone I dealt with was more like IMS!
Festus the technician did a great job and was very thorough. He understood my needs and went over and above in getting my furnace up and running.
The technician was punctual, and quickly identified the problem and what was needed to fix it. I would highly recommend their services. IMS had been referred to me by a friend .
Called them on a Sunday of Thanksgiving weekend and they responded promptly and was able to resolve the heating problem. Price was reasonable and they also made suggestions for maintenance. Very professional and helpful. I will be using them as my Heating and Cooling company in the future as well.
Receptionist was friendly and sensitive to our needs. Our service schedule although not an emergency was accommodated despite our recent winter storm. The service man was professional and competent! I highly recommend IMS!