Believe it or not, fall is coming! It is starting to get cooler at night, the kids are starting school
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This review is for replacing a 17 year old AC with a new AC, humidifier, air purification system and thermostat. The technician who explained our options did an excellent job in making sure we understood the pros and cons of each choice. The technicians who installed the new system were professional and quick, while taking time to make sure we understood how the new system worked. Overall a first rate experience.
Excellent communication before service. The service technician, Jordan, was very professional and has complete knowledge of our heating and air conditioning system as well as our electronic air cleaner, ultra violet and humidifier system. My wife has asthma and we feel secure with IMS Heating and Air. They successfully meet the needs of their customers and their pricing is competitive.
Love this new AC Carrier unit for my house. I like the value on this AC unit because the price isn’t so outrageous like a few other’s estimated I was quoted with from different companies. Home Depot is where I got this quoted price from. My only reason for the 4 or should be 4.5 stars is the electrician left my garage light switch not working. Other than that the installer did a great job. Highly recommended…
Shaun is really great. Even with all the cultural changes going on right now, he was extremely understanding of limitations. He worked with my schedule and made this process as simple as possible. I’ve had great experiences with this company from beginning to end.
Very professional people; from the office staff to the techs. I would highly recommend IMS. At the very first visit from the technician that handled our “no heat” call, it was quite apparent that they had plenty of experience.
I’ve been a contractor for 24 years (now retired) and in the past have successfully nursed the furnace in our prior home back into service; so as it was obvious to me that as I watched, there was no false diagnostic information given to me
I’m very happy with IMS and will recommend them should the occasion arise.