Lots of people think that an HVAC system is just a furnace, some ducts, and maybe a radiator to help
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Great experience from start to finish. The installers were on time, they let me know what was going on during the process, and got the job done efficiently. Michelle in the office was awesome. But actually – everyone was awesome.
We got estimates from 3 other company’s. We wanted the most energy efficient furnace since we were replacing the old one. Not one of the other companies mentioned that we would probably have to tear out the ceiling in the downstairs bedroom (which would have added to the cost) to accomplish this. IMS told us as much as they would like to sell us the more efficient furnace they wouldn’t recommend it because of the tear out involved. I feel they got us a good furnace, air conditioner and thermostat at a price we could afford. Installation went smoothly. No surprises.
I have received prompt and accurate service each time I have called about my split air conditioning system. The technician checks everything and is very careful. I was so glad to come upstairs from the usually cooler lower level and to find the living area was quite comfortable. Yea!
During the peak of the CO heat, the A/C died. IMS offered the best service and a speedy turnaround to replace the 20+ year old unit. Jordan explained all work processes required, was attentive to the details that make or break a clean install, and left all areas involved spotless. So happy I made them my choice.
Very satisfied with IMS Heating & Air. This is the second time we have used them for A/C services. Out of all the companies I called for new A/C quotes, IMS was the quickest to respond and had the most reasonable prices. Friendly, knowledgeable staff. They installed my A/C in under four hours and it’s working great. Definitely recommend their services!