Lots of people think that an HVAC system is just a furnace, some ducts, and maybe a radiator to help
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Called them on a Sunday of Thanksgiving weekend and they responded promptly and was able to resolve the heating problem. Price was reasonable and they also made suggestions for maintenance. Very professional and helpful. I will be using them as my Heating and Cooling company in the future as well.
Receptionist was friendly and sensitive to our needs. Our service schedule although not an emergency was accommodated despite our recent winter storm. The service man was professional and competent! I highly recommend IMS!
Great service and first impression of doing business with IMS. The text that came before the technician arrived with his name and picture was very good to help us feel secure knowing who was arriving and when. Our technician stated he has over 20 years of experience in the industry and was very thorough.
They made sure they were able to accommodate my busy schedule and working an hour away even though they have a 4 hour window they called me about an hour before they planned on being at my home. The tech was very knowledgeable and was quick. He walked me through the reports.
These guys are great! On time, easy to work with, organized and they do a great job. I have been working with them for 10yrs and I would not use anyone else.