They made sure they were able to accommodate my busy schedule and working an hour away even though they have a 4 hour window they called me about an hour before they planned on being at my home. The tech was very knowledgeable and was quick. He walked me through the reports.
These guys are great! On time, easy to work with, organized and they do a great job. I have been working with them for 10yrs and I would not use anyone else.
Showed up on time, and did a good job with the furnace installation, and use of the new WiFi thermostat.
Called them back to take care of the furnace previously installed, and also repair a gas line to another furnace. Very reasonably priced and good service.
What a great knowledgeable staff! My heater has been kicking on and off every fifteen minutes, so I called IMS and the nice lady on the phone gave me tips and had me change my filter before they scheduled a technician to come out so I wouldn’t be charged for something I could fix myself. The filter didn’t work so they sent a tech out. They were quick to respond and were able to get me a tech the next day. The technician that they sent, Fesstus was very knowledgeable and through, he new exactly what part broke, was able to fix it right away and verified everything is working properly. This is the place to call for heating and air service!
Did a great job putting in my new furnace and air conditioning. Only sold me what I needed and what would work best for my house. Very professional and friendly staff.
Thank you IMS Heating and Air Inc